Have you got a question for me? Something you need to know about these private tours? Some of my most frequently asked questions are addressed below, so take a browse through and see if it helps! Otherwise, for anything else you can always feel free to contact me by mail, phone, or even on Viber and WhatsApp.

How far in advance do I need to book?

It’s always best to give me at least a week’s notice – especially for larger bookings, such as multi-day, multi-country, overnight, special interest, foreign-language or larger group tours. The same goes for any bookings in peak summer season, when I’m always likely to be a bit busier.

What is INCLUDED in the final price of a tour?

In short… pretty much everything! The price will include transportation with a minivan including fuel, VAT and a driver. It’ll include entry charges to any place we visit, as well as accommodation and various other related expenses.

We can provide full organization, transportation, accommodation and guiding services. Usually, with groups smaller than 10 people we do not include food in the final price. Anyway we can recommend restaurants where you can have meal open board.
We do not provide assistance with VISA documents, flight tickets and insurance

Will food be included?

Sometimes we’ll get a free breakfast at the hotels we use, but other than that you’ll be responsible for your own food throughout the tour. I can always show you the best places to eat though!.

Is the insurance included in the price?

The travel insurance is usually NOT included in my other tours but I can happily assist you in purchasing it.

Can you arrange our accommodation?

Absolutely. I’ll always be glad to recommend and book accommodation based on your preferences and budget

What kind of vehicle do you use for your tours?

Depends on your group size we can provide different viachles, mini van, mini buses and buses.

How do I pay?

You’ll need to pay 20% as a deposit to reserve tour. Payments can be made via bank transfer. The other 80% can be paid in cash at the end of the tour. You can pay in BGN, EURO or USD

Can you do one way tours?

YES! With these tours, you don’t need to finish in the same place you started from. Just let me know where you want to be dropped off.

Where the tour starts from?

We’ll start from wherever you are. We are happy to meet you from anywhere around the Balkans. Bulgaria, Croatia, Romania, Macedonia, Albania, Bosnia and Hercegovina, Greece, Kosovo, Serbia, Montenegro, Slovenia and Hungary … just let us know! Or would you prefer to be picked up from another European country? That can be arranged too. I’ll gladly start your tour from somewhere in Poland, Italy or even Germany. Just get in touch, and let’s talk!

What happened if we don’t see all the sights included in the program?

If we are not able to visit some of the sights at your convenience the entrance we will continue with the program and won’t go back. The fees and other expenses included in advance in the final price of the tour are not refundable.

What if I want to go back to some of the sights?

Our programs include SINGLE ENTRY for the sights in the schedule. Of course, you can go back whenever you want, but you need to cover all of the expenses as entrance fees, transportation, guide, etc.

Do you cater for disabilities?

If someone in your group is less able, then contact me in advance and let me know some requirements. I’ll always strive to create a tour package that will be inclusive, and tailored to best suit the abilities of your group.

Do you offer tours in other languages?

I will usually lead groups in English, although I can also organise tours in Spanish, German, Russian, French or Chinese, with the help of a fluent translator! Contact me in advance, and I’ll be happy to arrange it.

Can I rebook my tour if I want to change at different time?

You can change your travel dates in advance, depending on the tour guides availability. The company have the wights to refuse to change the travel dates or to put extra fee for the changes. Also you will need to cover all the extra expenses for the tour (accommodation, transportation, etc)